- Fleet Solutions
- Fleet Car
- Fleet Commercial
- Fleet Intelligence
With over 35 years of excellence within vehicle collection, delivery and inspection, Vmoves is at the forefront of outsourcing and contact centre management, delivering proven vehicle logistics processes tailored for the automotive industry.
- Industry leading service levels
- Inspection, collection and delivery services
- Single, multiple, high net worth or time sensitive movements
- Independent from auction houses or refurbishment centres
- Cloud technology for online self service & tracking
- Latest handheld technology for high resolution vehicle imagery
- Contact centre outsourcing
- Approved partners for smart repair, storage & refurbishment
- Total managed or partial solutions as required
Focused on meeting the challenges of both the fleet and finance sectors operating car and light commercial vehicles, Fleet Car is strategically positioned to work on in-life vehicle repatriation, key to key, demonstrator and end of life remarketing activities.
Electronic inspections are available as part of the collection and delivery process or standalone, providing damage imaging and signature capture to enable damage recharge without recourse.
- Professional trained inspectors collect and deliver vehicles
- Inspection to BVRLA, zero tolerance or bespoke standards
- Signature and inspection reports captured electronically
- High resolution vehicle and damage imagery
- Costed damage and inspection reports available online
- Smart repair, storage & refurbishment services through approved partners
At the heart of the Vmoves business sits Fleet Commercial, with extensive experience of moving heavy commercial vehicles since 1978. We have introduced high quality electronic inspections into the collection and delivery process providing damage imaging and signature capture in order to protect the margins of our customers and enable damage recharge without recourse.
- Same day, timed and next day guaranteed services
- Professional trained LGV inspectors collect and deliver vehicles
- Damage images and inspection reports available online
- Online ordering and job tracking
- Insurance to cover vehicles up to £500k
- Full UK and mainland Europe coverage
- Single or bulk movements
- Special services for marketing, demonstrations or events
Information and data are key to the success of today’s fleet industry. Vmoves Fleet Intelligence system captures vehicle condition data and imagery whether in-life or as part of the end of life remarketing process. This information together with asset tracking is available in easy to use online formats putting you in control of your fleet.
To keep life simple, we can accept order data in spreadsheet, csv and xml formats. We are integrated with Epyx 1 Link and have linked with the legacy systems of many larger plcs.
Managing the performance of contractors and processes is an important aspect in evaluating whether value for money is being achieved. Our Fleet Intelligence suite provides standard and bespoke KPI online reports giving our customers the power and knowledge to make the right decisions.
- Ordering & Tracking
Our customer care team is available during normal office hours to support our clients and ensure their needs are met. Outside these hours via an online secure portal, Fleet Intelligence offer 24 hrs / 7 day access to enable customers to place orders, process, monitor and track the collection/delivery of their vehicles. This includes access to POD, order status and the ability to download both the costed inspections as well as supporting imagery.
Fleet Intelligence brings together and collates data via an easy to use reporting suite, a dashboard offering visibility and transparency, supporting the reporting of KPI’s, giving our customers the power and knowledge to make the right decisions.
Pre-defined and bespoke reporting is available covering an array of operational areas;
- Access historic data for trend analysis
- Review, recharge and analysis of vehicle damage
- Average mileage and remarketing destination criteria
- Review exception costs, abort, waiting time costs and reasons
Our customers obtain value from our technology led services and have some of the lowest rework costs in their industries due to our consistently high service levels. They are from a wide range of sectors:
- Car and Truck Manufacturers and Importers
- Finance and Leasing companies
- Truck and Car Rental operators
- Dealers and Body builders
- Fleet operators and End users
- Local and National government
- Utility and Public sector operators
- Media Centre
A collective wealth of experience gained since 1978, enables Vmoves Fleet Solutions to consistently inspect, collect and deliver in excess of 50,000 vehicles per annum.
Whether it be a car, light or heavy commercial vehicle, Vmoves is uniquely positioned to offer both in-life, end of life inspection and movement of vehicles to their chosen destinations.
Vmoves is synonymous with delivering an excellent level of customer satisfaction, offering innovative products and services within the vehicle logistics, inspection, contact centre and information technology sectors.
We directly employ a professional in field work force of 150, offering zero tolerance, BVRLA or bespoke inspection and vehicle movement solutions. Vmoves recognises the different requirements of the automotive industry and operates within three strategic divisions, Fleet Car, Fleet Commercial and Fleet Intelligence.
Vmoves head office staff wore their Christmas jumpers to raise money for the SAVE THE CHILDREN charity
Dave O’Neill is the second winner of our Star Award for his recognition into the development of the business systems and IT technology within Vmoves,going beyond the extra mile in supporting the business and our client’s needs.
If you would like to nominate a star please send your nomination along with reasons why to firstname.lastname@example.org.
Vmoves is working closely with drivers to ensure its Driver Certificate of Professional Competence (CPC) training is completed ahead of schedule.
We have set a target well ahead of the legal September 2014 deadline for completion and are looking for all of our 150-strong workforce to have completed their CPC training by April next year to avoid a last-minute rush and potentially spiralling tuition costs.
Dave Whyte, General Manager – Fleet Commercial at Vmoves commented: “ The Driver CPC training hugely affects our business, and we think it’s incredibly important we proactively look to get ahead of schedule. By being in contact with our drivers regularly we know exactly the progress we are making with Driver CPC as a company and what steps need to be taken next”.
Vmoves, the UK’s leading vehicle inspection, collection and delivery provider, has launched a smartphone application designed to rapidly speed up the process for fleet customers to check the status report on the inspection of their vehicles.
The app displays an instant receipt as well as photos of the vehicle and details on any potential damage within minutes of the inspection being signed off by Vmoves, reducing the need for hard copy paperwork and email receipts.
The app will be of particular use to fleet managers with a high volume of vehicles. Rather than looking through multiple emails or keeping hard copy receipts on file, they can access each inspection when required through the app.
The app is available on both Apple and Android devices and requires just the vehicle’s registration number and the customer’s postcode to log in and operate. It will then display the full details of the vehicle’s inspection offering convenience and peace of mind for the user.
Linda Mitchell, General Manager – Fleet Intelligence at Vmoves commented: “The speed and convenience of this new app allows fleet managers and drivers to enjoy greater data efficiency. Another first in the industry.”
The app is available to download on the iOS App Store and also from the Google Android Market.
Vmoves Electronic Inspections Transform End Of Life Damage Capture for Collease
• Electronic inspections with digital images saves tens of thousands in unclaimed damage recharges
• 100-point vehicle or trailer inspection is backed up by 20 digital images
• Digital imagery means faster sign off and payment for damage by customers
The adoption of Vmoves electronic inspection and collection system is helping one truck and trailer rental company keep in total control of its end of hire damage capture and re-charges.
Collease which runs eight depots around the country with a large and varied fleet of trucks and trailers appointed vehicle inspection and collection provider Vmoves to manage all of its vehicle delivery logistics supported by its electronic damage appraisal system.
Its highly trained inspectors equipped with a hand held PDA system carry out a 100-point inspection for each Collease off-hire supported by up to 20 digital images. It replaces a previous manual paper based system that had its challenges such as mislaid, misfiled or illegible paperwork leading to the loss of a significant amount of damage that should have been recharged.
The aim is to give both Collease and its customers an accurate appraisal of the condition of a vehicle or trailer at the end of a contract.
All information is available to Collease online immediately after an inspection which can be passed onto the customer on a same day basis.
“We have worked with Vmoves to improve the quality of our off-hire damage inspections and this enables us to present it in a format that will be checked and signed off quickly by a customer,” explained Collease’s Chris Amis, National Operations Manager.
“Our inspections now incorporate a 100-point check which can take up to an hour to complete and cover all parts of vans, rigids, tractor units and trailers. Images provide concrete evidence of the damage for our customers and this has saved us tens of thousands of pounds in potentially unclaimed damages,” he added.
Vmoves has worked with Collease to ensure its inspectors have been trained thoroughly to improve the consistency and standards of damage capture across the fleet, particularly the more specialist vehicles.
“Many truck and trailer hire companies still use a paper based system without digital imagery to inspect vehicles coming off hire which large corporates struggle to work with, especially if reporting a substantial amount of damage,” explained Sandra Ogden, Managing Director of Vmoves Fleet Solutions.
“Collease is reaping the rewards of running an efficient and profitable fleet utilising Vmoves electronic inspection system when most of the industry still relies on traditional manual paperwork for damage identification,” she added.
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We are pleased to introduce our buddies to you – Bryan William, Dave Arnold and Michael Rodway.
The new buddies act as a support/mentor for our new Inspectors out in the field. They provide practical support and guidance on any aspect of the new Inspectors role, in a live working environment. This enables our new Inspectors to gain confidence in their abilities and to receive valuable support and knowledge from an experienced infield Inspector.
In addition to mentoring and coaching, the buddies will also carry out infield audits feeding back the results to Head Office for analysis. Michael Rodway has worked in our Commercial division and has been a trainer and coach throughout his career at Vmoves.
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Gavin Grubb, Special Projects Manager and Amanda Connolly, Recruitment Co-ordinator, has been working in conjunction with the Ministry of Defence to integrate the workforce being repatriated into the market.
First of many exhibitions was held at Warrington Collegiate Institute on 12 March 2013, with the next being held in Peterborough on 4 June, followed by Wiltshire on 26 June 2013.
The four key competencies in attracting the right candidates are;customer service, communication, problem solving and responsibility.
Vmoves is continually driving environmental awareness and quality through its own business as well with the suppliers and customers it interacts with.
Quality is the corner stone of Vmoves operations. Auditing of our processes and in-field inspections helps us to identify opportunities for improvement and we provide training to both new and existing staff to ensure the continued accuracy and professionalism of our services.
To this end Vmoves is one of the first vehicle logistic operations to achieve both ISO 9001 (Quality) and ISO 14001 (Environment) accreditation and we are working towards ISO 18001, demonstrating our total commitment to safety in the workplace.
Vmoves strives to act as a responsible corporate citizen everywhere it operates. We support local charities and community projects and encourage and assist many of our staff who volunteer their time. Development of corporate and social responsibilities (CSR) is an area of key focus for the Vmoves management team.
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Vmoves Fleet Solutions has a dedicated team of professional inspector/drivers who continue to drive our business forward by providing a first class service. We are currently looking to recruit Inspector/Drivers for both Car/Light Commercial and Large Goods Vehicles in various locations throughout the UK.
If you are interested please complete the online application form by clicking the link below.